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Stop Doing These 10 Things Yourself — Let Miss MoneyPenny Handle Them!
When you're running a business, there always seems to be something else that needs doing. Emails to answer. Calls to return. Meetings to organise. Things to chase. And all those little jobs that you fully intend to get around to… eventually! That’s where we come in. At Miss MoneyPenny PA, our experienced team can become an extension of your business, providing flexible support and taking those time-consuming tasks off your hands. Here are just 10 things we can take off

Penny Toulson
Aug 213 min read


The Value of Using Miss MoneyPenny PA Services
We all know there are only so many hours in the day… and sometimes it can feel as though your to-do list is growing faster than you can tick things off! That’s where we come in. At Miss MoneyPenny PA Services, we’re here to take some of those jobs off your hands, whether that’s something business-related, personal, or a mixture of both. We do far more than just manage diaries and emails (although we’re very happy to do those too!). From arranging meetings and organising trave

Penny Toulson
Aug 172 min read


When it comes to call answering, AI can’t compete with the MMP Team!
Artificial Intelligence is changing the way businesses work, and yes, there's no denying the benefits. It can speed up repetitive tasks, organise information and even help answer simple enquiries. But here at MMP, we think we can do each of these tasks more effectively and with that personal touch that AI cannot possibly add! We’ve found though, there’s one big area where technology still struggles to compete: human conversation. When someone picks up the phone to call your

Penny Toulson
Aug 32 min read


A Day in the Life: Maya Walters – Office Administrator at MMP
Most mornings begin by answering calls for a variety of clients. As one of the first points of contact, I aim to give everyone a friendly, professional welcome and make sure their enquiries are handled efficiently or passed to the right person as quickly as possible. After that, the day can go in any direction. I support the team with a wide variety of tasks, from general administration and client communications to helping with ongoing projects. I'm always happy to lend a han

Penny Toulson
Aug 32 min read


A Day in the Life: Ellie Dunbavand – Personal Assistant at MMP
A typical day in my role as a Personal Assistant at MMP is busy, varied, and rarely looks the same twice, which is exactly why I love it. One minute I'm coordinating event logistics, the next I'm balancing the books, and somewhere in between there's usually a coffee (or two!) and a few unexpected challenges to keep things interesting! Two of my clients work in the events industry, although in completely different sectors. For one, I act as the business' Event Supporter, stayi

Penny Toulson
Jul 201 min read


A Day in the Life: Christine Hendry – Personal Assistant at MMP
My role at MMP is so varied and rewarding. Every day brings new challenges, different clients, and opportunities to help businesses run smoothly behind the scenes. My day begins by checking emails for an international client, based in Dubai. Due to the three-hour time difference, it is important to prioritise this and enables us to collaborate during the afternoon. At 9.30am, it’s huddle-time, whereby we all discuss what our tasks are for the day and which clients we are wo

Penny Toulson
Jul 132 min read


A Day in the Life: Jess Hewitt – Personal Assistant at MMP
My working day begins the minute I arrive at the office. I open up my laptop and start by checking the various client inboxes for any emails that have come in overnight. I also review my to-do list to prioritise the tasks for the day ahead and make sure nothing gets missed. One of my first responsibilities is formatting CVs sent in by a recruitment agency client. This involves making sure each CV is presented professionally and consistently, helping candidates make the best

Penny Toulson
Jul 62 min read


A Day in the Life: Victoria Boddington – Personal Assistant at MMP
No two days are ever the same in my role. As a Virtual Assistant and Executive Support Professional, I work across a variety of industries, from fleet management and heat pumps to property management and luxury travel (I even arranged a trip to the World Cup!) My day usually begins by checking the inboxes I manage for my clients. This helps me create a clear action plan for the day ahead. I always tackle the most time-sensitive tasks first. A large part of my day involves lia

Penny Toulson
Jun 292 min read


A Day in the Life of Rachael Fitz-Gibbon – Team Leader
Most of my day is taken up working as a dedicated Executive Assistant to one client, I love the work and there is always something new to learn. Due to her remarkably successful career, she is time poor and that is where I come in. I book flights, hotels and taxis all over the world for her, I research and book event spaces, caterers, podcast studios, podcast guests, and I even created a YouTube channel for her. So, to say my working day is varied would be an understatement.

Penny Toulson
Jun 221 min read


A Day in the Life of Kate Crombie – Office Manager at MMP
One of the things I love most about being an Office Manager at MMP is the variety. Every day brings a different mix of clients, projects and tasks, which certainly keeps things interesting! My day starts with the most important job of all – putting the kettle on and making drinks for all the team! Once we are fully caffeinated and ready for the day ahead, we hold our morning team meeting, where everyone shares what they are working on, discuss priorities and make sure we are

Penny Toulson
Jun 152 min read


Behind the Scenes at MMP: How We Support Businesses with Operational Admin and Day-to-Day Running
I bet you’re too busy to read this… And honestly, that’s exactly why businesses come to us. Here's a little insight from our Founder and Director at MMP, Penny, "We help busy business owners take back their time by supporting them with things like: ✔️ Business administration and coordination ✔️ Process creation and streamlining for better efficiency ✔️ Answering calls in your business name (your front-of-house support) ✔️ Inbox management and filtering priorities ✔️ Diary, me

Penny Toulson
Jun 82 min read


Why No AI Will Ever Replace a Truly Great Executive Assistant (Sorry, Robots!)
Let’s be honest: AI is clever. Really clever. It can write emails, schedule meetings, and even remind you to drink more water (though...

Penny Toulson
Sep 5, 20252 min read


What's In It For You? Let us tell you...
Ever feel like there just aren't enough hours in the day to conquer your to-do list and still have a spare few moments for a little 'me...

Penny Toulson
Mar 13, 20242 min read


Your Secret Weapon for Business Success and Cost-Efficiency!
In the ever-evolving landscape of business, entrepreneurs and small business owners are constantly seeking innovative solutions to...

Penny Toulson
Feb 22, 20242 min read


We Want What You've Got!!
Identifying which tasks to delegate to a Virtual Personal Assistant is a crucial step in optimising your productivity and freeing up your...

Penny Toulson
Sep 7, 20231 min read


Getting Started With US! A Guide to Identifying Tasks to Delegate!
In today's fast-paced world, professionals are constantly seeking ways to optimise their productivity and efficiency. One effective...

Penny Toulson
Jun 12, 20232 min read


A Team of VAs at Your Service!
In today's fast-paced digital age, virtual assistants have become an indispensable part of our lives. They provide support, streamline...

Penny Toulson
May 4, 20232 min read



Penny Toulson
Jun 2, 20210 min read


A day in the life of an mmp PA..
Monday morning and the mmp team are in the office bright and early and ready for a busy week ahead. There are numerous emails awaiting us...

Penny Toulson
Apr 1, 20202 min read


Committee Meeting Minuting - Dubai
A very early start as our client is based in Dubai (GMT+ 4hrs) and is asking for me to take the minutes of their committee meeting....

Penny Toulson
Mar 1, 20201 min read
